"We always knew we should be doing more to protect our customers' data, but worried that we never had the time or money to do it right. Using Element we can relax – we know our customers' information is safe." -- Mark Sturman, Massage Envy Franchise Owner
"Processing with Element alleviates our security concerns and allows us to focus on what matters most to the success of our business – delighting our customers." -- Shelia Wysocki, Owner, Hand And Stone Massage Spa
"I'm a retailer, not a security expert. With Element, I don't have to worry about security. I just run my business and know my customers' payment card information is secure.' -- Shelia Wysocki, Owner, Hand and Stone Massage Spa
"Payment card security is a bigger issue for us every day. If our customers don't trust us to protect their information, they won't continue to use our services." -- Shelia Wysocki, Owner, Hand And Stone Massage Spa
"We understand the importance of PCI DSS and rely on Element for compliant processing solutions." -- Ryan Francis, System Network Administrator, Glen Ivy Hot Spring Spa
"We've seen how major companies have been harmed by the theft of misuse of customer data. That's why PCI DSS compliance is so important to us. If we can't securely handle payment cards, we're out of business." -- Douglas Payne, Chief Information Officer, Massage Envy Corporation
"Element makes it easy for us to meet and exceed the PCI DSS security requirements. Not only do they provide features like end-to-end encryption, but they're always there to answer our questions and walk us through the security process." -- Douglas Payne, Chief Information Officer, Massage Envy Corporation
"We were always worried about security, but until we began working with Element we never understood what PCI DSS was, or what we needed to do to comply with it. The experts at Element walked us through the entire process." -- Mark Sturman, Massage Envy Franchise Owner
"We have a better understanding of PCI DSS thanks to Element. But most importantly, we know they worry about security so we don't have to." -- Chris Boyle, President, Proactive Services
"We've seen how major companies have been harmed by cardholder data breaches. That's why PCI DSS compliance is so important to us. If we can't securely handle payment cards, we're out of business." -- Doug Payne, Chief Information Officer, Massage Envy Corporation
"For us, Element is a key part of the value we offer to our franchisees. We can offer them a PCI DSS compliant payment solution that offers faster payment, lower transaction fees, and vastly improved reporting." -- Douglas Payne, Chief Information Officer, Massage Envy.
"I used to spend hours a week trouble shooting and maintaining our payment processing software. Since switching to Element, the technology simply runs itself with no ongoing maintenance or management." -- Ryan Francis, System Network Administrator, Glen Ivy Hot Spring Spa
"We like to make it easy for people to pay over time. But we obviously can't risk keeping sensitive cardholder information on site. Element's Recurring Billing gives us the best of both worlds: security and recurring payments." -- Chris Boyle, President, Proactive Services
"With Web-based Reporting I can track sales or research transactions when a customer has a question at my store or while I'm on the road. That means I'm more productive, and more profitable." -- Chris Boyle, President, Proactive Services
"Recurring billing lets me charge my customers automatically, providing convenience for them and a consistent revenue stream for me. Thanks to PASS technology, I grow my business, without endangering since sensitive cardholder data is stored at Element's PCI compliant facility, not my location." -- Mark Sturman, Massage Envy Franchise Owner
"The reporting function is very convenient. I can go online anywhere, log in and see our transactions without having to log in to a separate server." -- Ryan Francis, System Network Administrator, Glen Ivy Hot Spring Spa.
"We've worked with other processors and it was always the same story – delays, extra costs and nobody to answer the phone when we had a problem. With Element, there's no hassle – just fast, secure payment processing." -- Shelia Wysocki, Owner, Hand and Stone Massage Spa
"Element allows our franchisees to focus on their businesses, not on the fine points of transaction processing and PCI DSS compliance." -- Douglas Payne, Chief Information Officer, Massage Envy Corporation
"For us, Element is a key part of the value we offer to our franchisees. We can offer them a PCI DSS compliant payment solution that offers faster payment, lower transaction fees, and vastly improved reporting." -- Douglas Payne, Chief Information Officer, Massage Envy Corporation
"Navigating the various levels of PCI DSS compliance was pretty confusing to me. Working with Element helped me understand what I needed to do to stay compliant. That gives me a lot of peace of mind." -- Mark Sturman, Massage Envy Franchise Owner
"I always knew I should have a backup plan in case my servers failed, but it always seemed too complicated or too expensive. Virtual Terminal lets me stay in business no matter what." -- Mark Sturman, Massage Envy Franchise Owner
"Since my business management software integrated with Element Express, I can run my entire business – including processing payments from a single application. I appreciate the convenience and efficiency this brings to my business." -- Mark Sturman, Massage Envy Franchise Owner
"Element allows our franchisees to focus on their businesses, not on the fine points of transaction processing and PCI DSS compliance." -- Douglas Payne, Chief Information Officer, Massage Envy
"Element makes it easy for us to meet and exceed the PCI DSS security requirements. Not only do they provide features like end-to-end encryption, but they're always there to answer our questions and walk us through the security process." -- Doug Payne, Chief Information Officer, Massage Envy Corporation